:root{--nav:#13213d;--blue:#2563eb;--blue-light:#eef4ff;--ink:#17253d;--muted:#65748b;--border:#e4e9f1;--canvas:#f4f6fa;--white:#fff;--green:#177550;--red:#bc4141;--amber:#9e6914;--radius:14px}
*{box-sizing:border-box}body{margin:0;color:var(--ink);background:var(--canvas);font-family:"Segoe UI",Arial,sans-serif;font-size:14px;line-height:1.55}button,input,textarea,select{font:inherit}button,a,input,select,textarea{outline-offset:4px}button{cursor:pointer}button:disabled{opacity:.55;cursor:wait}a{color:var(--blue)}h1,h2,h3,p{margin:0}h1{font-size:29px;letter-spacing:-.8px;line-height:1.2;font-weight:650}h2{font-size:18px;font-weight:650;letter-spacing:-.3px}h3{font-size:15px;font-weight:650}svg.icon{width:19px;height:19px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}.brand{display:flex;align-items:center;gap:11px}.brandmark{display:block;width:42px;height:42px;flex-shrink:0;object-fit:contain;border-radius:11px}.brandtext{font-size:20px;font-weight:700;letter-spacing:-.65px}.brandtext span{font-weight:400;color:#8293b1}.brand small{display:block;font-size:11px;text-transform:uppercase;letter-spacing:2px;color:#94a3bc;margin-top:-2px}.pill{display:inline-flex;align-items:center;gap:6px;border:1px solid #dce5f6;border-radius:100px;padding:4px 10px;font-size:11px;font-weight:600;white-space:nowrap;background:var(--blue-light);color:#42618f}.dot{width:6px;height:6px;background:currentColor;border-radius:100%}.muted{color:var(--muted)}.small{font-size:12px}.eyebrow{font-size:11px;font-weight:650;text-transform:uppercase;letter-spacing:1.9px;color:var(--muted);margin-bottom:9px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid var(--border);background:white;color:var(--ink);padding:10px 16px;border-radius:9px;font-weight:600;text-decoration:none;white-space:nowrap;transition:background .12s,transform .12s}.btn:hover{background:#f7f9fd}.btn.primary{background:var(--blue);color:white;border-color:var(--blue)}.btn.primary:hover{background:#1c52cc}.btn.danger{border-color:#f1d2d2;color:var(--red)}.btn.quiet{border-color:transparent;background:transparent;padding:8px}.btn.sm{padding:7px 11px;font-size:12px}.btn:active{transform:translateY(1px)}.boot{padding:10vh;text-align:center;color:var(--muted)}
.login{max-width:1120px;margin:0 auto;padding:34px 32px}.login-head{display:flex;justify-content:space-between;align-items:center}.login .brandtext{color:var(--ink)}.login-grid{display:grid;grid-template-columns:.86fr 1.14fr;gap:70px;margin-top:92px;align-items:start}.login-intro h1{font-size:46px;letter-spacing:-1.8px;line-height:1.13;max-width:410px;margin:17px 0 23px}.login-intro p{font-size:16px;color:var(--muted);max-width:380px;line-height:1.75}.intro-label{color:var(--blue);font-weight:650;font-size:12px;letter-spacing:1.5px;text-transform:uppercase}.intro-steps{margin-top:38px;display:grid;gap:21px}.intro-step{display:flex;gap:13px;align-items:center;color:#455773}.intro-step b{width:31px;height:31px;display:grid;place-items:center;border:1px solid #dce5f6;border-radius:10px;background:white;color:var(--blue);font-size:12px}.login-card{background:white;border:1px solid var(--border);border-radius:21px;padding:29px;box-shadow:0 12px 45px #17253d08}.login-card>p{margin:9px 0 24px;color:var(--muted)}.account-list{display:grid;gap:10px}.account-button{display:flex;align-items:center;gap:13px;text-align:left;width:100%;background:white;border:1px solid var(--border);border-radius:12px;padding:15px;color:var(--ink)}.account-button:hover{border-color:#96b5ef;background:#fafcff}.account-button.owner{background:var(--blue-light);border-color:#d8e5fe}.avatar{height:36px;width:36px;display:grid;place-items:center;border-radius:11px;background:#eef1f6;color:#52647f;font-weight:650;font-size:12px;flex-shrink:0}.account-button.owner .avatar{background:var(--blue);color:white}.account-button strong{display:block;font-size:14px}.account-button small{display:block;color:var(--muted);margin-top:2px}.account-button .icon{margin-left:auto;color:#94a1b5}.login-note{margin-top:20px!important;font-size:12px!important;line-height:1.6}.login-footer{margin-top:75px;border-top:1px solid var(--border);padding-top:21px;display:flex;justify-content:space-between;font-size:12px;color:#8290a4}
.shell{display:grid;grid-template-columns:236px minmax(0,1fr);min-height:100vh}.sidebar{position:fixed;left:0;top:0;bottom:0;width:236px;background:var(--nav);color:#c3cde0;padding:27px 19px;display:flex;flex-direction:column}.sidebar .brand{padding:0 9px}.sidebar .brandtext{color:white}.sidebar-label{font-size:10px;text-transform:uppercase;letter-spacing:1.8px;color:#7486a7;margin:36px 12px 13px}.nav-item{display:flex;align-items:center;gap:12px;width:100%;border:0;background:transparent;color:#adbdd6;border-radius:9px;padding:12px 13px;text-align:left;margin-bottom:5px;font-size:13px}.nav-item:hover{background:#ffffff09;color:white}.nav-item.active{background:#2a3e61;color:white}.nav-item .count{margin-left:auto;background:#ffffff13;border-radius:5px;padding:1px 7px;font-size:11px}.sidebar-bottom{margin-top:auto;padding-top:35px}.local-note{border:1px solid #35445f;background:#1b2a47;border-radius:12px;padding:14px;font-size:12px;color:#9caecb;margin-bottom:23px}.local-note 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p{margin-top:9px;color:var(--muted)}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin-bottom:26px}.stat{background:white;border:1px solid var(--border);border-radius:var(--radius);padding:19px 21px;display:flex;align-items:flex-start;justify-content:space-between}.stat small{color:var(--muted);font-size:12px}.stat strong{display:block;font-size:30px;line-height:1.2;letter-spacing:-1px;margin:9px 0}.stat .sub{font-size:11px;color:#8b97aa}.stat-icon{width:33px;height:33px;display:grid;place-items:center;border-radius:10px;background:#f0f4fa;color:#7184a4}.stat-icon.blue{background:#ebf1ff;color:var(--blue)}.stat-icon.amber{background:#fff5e5;color:var(--amber)}.stat-icon.green{background:#edf7f1;color:var(--green)}.panel{background:white;border:1px solid var(--border);border-radius:var(--radius);overflow:hidden}.panel-head{padding:21px 23px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--border);gap:15px}.panel-head p{color:var(--muted);font-size:12px;margin-top:5px}.toolbar{padding:17px 23px;display:flex;gap:10px;flex-wrap:wrap;align-items:center;border-bottom:1px solid var(--border)}.search{display:flex;align-items:center;gap:9px;background:#f7f9fc;border:1px solid var(--border);padding:8px 11px;border-radius:8px;max-width:340px;flex:1;color:#94a1b4;min-width:150px}.search input{border:0;background:transparent;outline:0;width:100%;font-size:12px}.toolbar select{border:1px solid var(--border);border-radius:8px;padding:9px 11px;background:white;color:#5e6f88;font-size:12px;max-width:180px}.table-scroll{overflow:auto}table{width:100%;border-collapse:collapse;text-align:left}th{padding:12px 23px;background:#fafbfe;color:#8793a6;font-size:10px;text-transform:uppercase;letter-spacing:.8px;font-weight:600}td{padding:18px 23px;border-top:1px solid #edf0f5;font-size:12px;vertical-align:middle}.ticket-row{cursor:pointer}.ticket-row:hover{background:#fafcff}.ticket-title{font-size:13px;color:var(--ink);font-weight:600;border:0;background:transparent;padding:0;text-align:left;display:block;max-width:440px}.ticket-title:hover{color:var(--blue)}.ticket-sub{display:flex;gap:9px;align-items:center;color:#8693a7;font-size:11px;margin-top:6px}.ticket-ref{font-family:Consolas,monospace;font-size:10px;letter-spacing:.2px}.badge{display:inline-flex;align-items:center;gap:6px;font-size:10px;font-weight:650;white-space:nowrap;padding:4px 8px;border-radius:6px;background:#eef2f7;color:#65748b}.badge.new,.badge.review{color:#3263ad;background:#edf3ff}.badge.waiting,.badge.awaiting_approval{color:#976712;background:#fff5df}.badge.approved{color:#7159ad;background:#f2edfc}.badge.resolved,.badge.closed{color:#237653;background:#eaf5ed}.priority{display:inline-flex;align-items:center;gap:7px;color:#738198;font-size:11px;white-space:nowrap}.priority i{width:6px;height:6px;border-radius:50%;background:#a5b1c2}.priority.high{color:#a66e25}.priority.high i{background:#d59a3d}.priority.critical{color:#bc4141}.priority.critical i{background:#cc5151}.empty{text-align:center;padding:48px 20px;color:var(--muted)}.empty h3{color:var(--ink);margin:10px 0 7px}.empty .icon{width:30px;height:30px;color:#a5b1c2}.page-footer{display:flex;justify-content:space-between;color:#95a0b1;font-size:11px;margin-top:20px}.notice{padding:14px 17px;background:#eef4ff;border:1px solid #dbe7ff;color:#45638f;font-size:12px;border-radius:10px;margin:0 0 22px;display:flex;gap:10px;align-items:flex-start}.notice strong{color:#2c4d7e}.notice.warning{background:#fff7e8;border-color:#f1e3c3;color:#806531}
.back{display:inline-flex;gap:6px;align-items:center;background:none;border:0;color:var(--muted);padding:0;margin-bottom:22px;font-size:12px}.detail-heading{display:flex;justify-content:space-between;gap:16px;align-items:start;margin-bottom:25px}.detail-heading h1{font-size:26px;margin:8px 0 11px}.detail-meta{display:flex;gap:12px;align-items:center;flex-wrap:wrap;color:var(--muted);font-size:12px}.detail-grid{display:grid;grid-template-columns:minmax(0,1fr) 285px;gap:21px;align-items:start}.detail-main{display:grid;gap:20px}.body-pad{padding:23px}.body-pad .text{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.75;font-size:13px}.field-pair{display:grid;grid-template-columns:1fr 1fr;gap:22px;margin-top:24px;padding-top:20px;border-top:1px solid var(--border)}.field-value dt{color:#8a96a8;font-size:10px;text-transform:uppercase;letter-spacing:.7px;margin-bottom:6px}.field-value dd{margin:0;font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere}.fact-list{margin:0;display:grid;gap:17px}.fact-list dt{font-size:11px;color:var(--muted);margin-bottom:3px}.fact-list dd{margin:0;font-size:12px;font-weight:550;overflow-wrap:anywhere}.side-actions{display:grid;gap:9px;margin-top:20px;padding-top:19px;border-top:1px solid var(--border)}.side-actions .btn{width:100%;justify-content:flex-start;font-size:12px}.fact-list select{width:100%;border:1px solid var(--border);padding:8px;border-radius:8px;font-size:12px;background:white;color:var(--ink)}.timeline{padding:21px 23px}.event{position:relative;display:grid;grid-template-columns:28px minmax(0,1fr);gap:11px;padding-bottom:23px}.event:last-child{padding-bottom:0}.event:before{content:"";position:absolute;width:1px;top:25px;bottom:1px;left:13px;background:var(--border)}.event:last-child:before{display:none}.event-marker{display:grid;place-items:center;border-radius:50%;width:27px;height:27px;background:#edf3ff;color:#6884b0;z-index:1}.event-marker .icon{width:13px;height:13px}.event.internal .event-marker{background:#fff3da;color:#a27d32}.event-head{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-size:12px;margin-bottom:7px}.event-head time{margin-left:auto;color:#92a0b4;font-size:10px}.event-head .badge{padding:1px 6px;font-size:9px}.event-body{white-space:pre-wrap;overflow-wrap:anywhere;color:#65748b;font-size:12px;line-height:1.7}.message-form{padding:19px 23px;background:#fafbfe;border-top:1px solid var(--border)}.message-form textarea{width:100%;min-height:90px;resize:vertical}.message-controls{display:flex;align-items:center;justify-content:space-between;margin-top:12px;gap:12px}.check-label{display:flex;align-items:center;gap:7px;font-size:12px;color:var(--muted)}.report{display:grid;gap:19px}.report .label{font-size:10px;color:var(--muted);text-transform:uppercase;letter-spacing:.6px;margin-bottom:5px}.report .text{font-size:12px}.report-footer{border-top:1px solid var(--border);padding:17px 23px;display:flex;justify-content:space-between;align-items:center;gap:15px}.approval{color:var(--green);font-size:12px}.mail-card{border-top:1px solid var(--border);padding:22px 23px}.mail-card:first-child{border-top:0}.mail-card h3{font-size:13px;margin-bottom:7px}.mail-meta{font-size:11px;color:var(--muted);display:flex;justify-content:space-between;gap:10px}.mail-body{font-size:12px;margin-top:15px;white-space:pre-wrap;overflow-wrap:anywhere;color:#607089}.mail-status{display:inline-flex;font-size:10px;color:#56816e;background:#eef7f2;border-radius:6px;padding:3px 7px;margin-top:13px}
dialog{border:1px solid var(--border);border-radius:18px;padding:0;max-width:min(700px,94vw);width:700px;max-height:90vh;color:var(--ink);box-shadow:0 25px 100px #13213d35}dialog::backdrop{background:#13213d70;backdrop-filter:blur(3px)}.dialog-head{display:flex;align-items:center;justify-content:space-between;padding:23px 26px;border-bottom:1px solid var(--border)}.dialog-head h2{font-size:20px}.dialog-body{padding:23px 26px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:17px}.form-field{display:grid;gap:6px;margin-bottom:17px}.form-grid .form-field{margin-bottom:0}.form-field label{font-weight:600;font-size:12px;color:#52617a}.form-field small{color:#929db0;font-size:10px}.form-field input,.form-field textarea,.form-field select,.message-form textarea{border:1px solid #dce3ed;border-radius:8px;padding:10px 12px;background:white;color:var(--ink);font-size:13px}.form-field input:focus,.form-field textarea:focus,.message-form textarea:focus{border-color:#96b4f4;outline:2px solid #e5edff}.form-field textarea{resize:vertical;min-height:85px}.form-section{border-top:1px solid var(--border);margin-top:23px;padding-top:20px}.form-section summary{font-size:12px;font-weight:600;cursor:pointer;color:#52709f;margin-bottom:16px}.dialog-footer{border-top:1px solid var(--border);padding:18px 26px;display:flex;justify-content:space-between;align-items:center;background:#fafbfe;gap:13px}.dialog-footer small{font-size:11px;color:var(--muted)}.form-error{margin-top:13px;color:var(--red);font-size:12px;white-space:pre-wrap}.toast{position:fixed;bottom:28px;left:50%;transform:translateX(-50%);padding:13px 21px;background:#17253d;color:white;border-radius:10px;box-shadow:0 8px 35px #13213d25;z-index:100;font-size:13px;max-width:90vw}.toast.error{background:#9f3636}.mode-links{display:flex;gap:10px;align-items:center;margin-top:19px;border-top:1px solid var(--border);padding-top:18px;font-size:12px;color:var(--muted)}.mode-links .btn{margin-left:auto}.hidden{display:none!important}.mono{font-family:Consolas,monospace}
@media(min-width:1600px){.content{padding-top:42px}.login{padding-top:45px}.login-grid{margin-top:110px}}
@media(max-width:1120px){.sidebar{width:205px}.shell{grid-template-columns:205px minmax(0,1fr)}.content{padding:27px 24px}.topbar{padding:0 24px}.detail-grid{grid-template-columns:minmax(0,1fr) 240px}td,th{padding-left:17px;padding-right:17px}.stat{padding:17px}.stat-icon{display:none}.login-grid{gap:35px}}
@media(max-width:800px){.sidebar{position:static;width:auto;padding:16px}.shell{display:block}.sidebar .brand{padding:0}.sidebar-label,.sidebar-bottom{display:none}.sidebar nav{display:flex;gap:5px;flex-wrap:wrap;margin-top:17px}.nav-item{width:auto;margin:0;padding:9px 12px;font-size:12px}.main{grid-column:auto}.topbar{height:58px}.topbar-right>.muted{display:none}.content{padding:23px 18px}.stats{grid-template-columns:repeat(2,1fr);gap:10px}.stat{padding:16px}.stat strong{font-size:27px}.detail-grid{grid-template-columns:1fr}.detail-side{grid-row:1}.fact-list{grid-template-columns:1fr 1fr}.side-actions{display:flex;flex-wrap:wrap}.side-actions .btn{width:auto}.detail-heading h1{font-size:23px}.page-heading{align-items:start}.page-heading h1{font-size:25px}.login{padding:23px 20px}.login-grid{grid-template-columns:1fr;margin-top:45px;gap:28px}.login-intro h1{font-size:36px;max-width:500px;margin-bottom:14px}.login-intro p{max-width:100%;font-size:14px}.intro-steps{display:none}.login-card{padding:23px}.login-footer{margin-top:35px}.table-scroll table{min-width:690px}.page-footer{gap:10px;flex-wrap:wrap}.toolbar .search{max-width:none;flex-basis:100%}}
@media(max-width:450px){.brandtext{font-size:18px}.topbar{padding:0 18px}.pill{font-size:10px}.form-grid,.field-pair{grid-template-columns:1fr;gap:15px}.dialog-body,.dialog-head,.dialog-footer{padding-left:20px;padding-right:20px}.dialog-footer small{display:none}.dialog-footer{justify-content:flex-end}.page-heading{flex-wrap:wrap}.login-head .pill{padding:4px 7px}.login-card{padding:18px}.account-button{padding:12px}.breadcrumb{font-size:10px}.nav-item{gap:7px}.report-footer{align-items:start;flex-direction:column}}

@media(max-width:800px){.table-scroll table{min-width:0;display:block}.table-scroll thead{display:none}.table-scroll tbody{display:block}.ticket-row{display:grid;grid-template-columns:1fr 1fr;gap:15px;padding:19px 20px;border-top:1px solid var(--border)}.ticket-row td{display:block;border:0;padding:0}.ticket-row td:first-child{grid-column:1/-1}.ticket-row td:last-child{display:none}.ticket-row td[data-label]:before{content:attr(data-label);display:block;font-size:9px;letter-spacing:.6px;text-transform:uppercase;color:#95a1b3;margin-bottom:5px}.ticket-title{font-size:14px;max-width:none}.ticket-sub{gap:7px}.ticket-ref{white-space:nowrap}.ticket-row td .ticket-sub{font-size:10px}}
.analysis-panel{margin-bottom:22px}.analysis-steps{display:grid;grid-template-columns:repeat(auto-fit,minmax(125px,1fr));list-style:none;padding:0;margin:0 0 19px;gap:12px}.analysis-steps li{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--muted)}.analysis-steps li>span{display:grid;place-items:center;flex-shrink:0;width:29px;height:29px;border-radius:50%;background:#f0f3f9}.analysis-steps .done{color:#176d59}.analysis-steps .done>span{background:#e9f6f0}.analysis-steps .icon{width:15px;height:15px}.analysis-explanation{line-height:1.65;font-size:13px;margin:0;color:var(--muted)}.analysis-spinner{width:22px;height:22px;border:3px solid #e0e8fc;border-top-color:var(--blue);border-radius:50%;animation:analysis-spin 1s linear infinite}.question-draft{margin-top:18px;border:1px solid var(--border);border-radius:10px;padding:17px;font-size:13px;line-height:1.7}.question-draft ul{padding-left:20px;margin:10px 0 16px}.analysis-evidence{margin-top:18px;font-size:13px}.analysis-evidence summary{cursor:pointer;margin-bottom:14px;color:var(--blue)}.analysis-evidence pre{white-space:pre-wrap;overflow-wrap:anywhere;padding:12px;border-radius:8px;background:#f3f6fb;font-size:11px;line-height:1.6}.analysis-evidence strong{overflow-wrap:anywhere}.analysis-actions{margin-top:17px}.notice>.btn{flex-shrink:0;margin-left:auto}@keyframes analysis-spin{to{transform:rotate(360deg)}}@media(max-width:800px){.analysis-steps{grid-template-columns:1fr 1fr;gap:12px}.notice:has(>.btn){flex-wrap:wrap}.notice>.btn{margin-left:0}}@media(prefers-reduced-motion:reduce){.analysis-spinner{animation:none}}

@media(max-width:800px){.detail-heading{flex-direction:column;align-items:flex-start}.detail-heading>div{min-width:0;width:100%}.detail-heading h1{overflow-wrap:anywhere}.detail-heading>.btn{max-width:100%;white-space:normal;text-align:left}}

.decision-options{display:grid;gap:16px;margin:20px 0}.decision-option{padding:20px;border:1px solid var(--line,#dbe4f5);border-radius:12px}.decision-option.recommended{border-color:#2563eb;background:#f7faff}.decision-option h3{font-size:16px;margin:0}.decision-option .event-head{flex-wrap:wrap;gap:8px}.decision-option .fact-list{margin:16px 0}.decision-option .fact-list dd{white-space:pre-wrap;overflow-wrap:anywhere}.decision-panel p{line-height:1.65}.decision-panel .analysis-actions{flex-wrap:wrap}.decision-panel .notice{margin-top:16px}.decision-panel .notice p{margin-bottom:0}#wish-offer-fields{margin-top:20px}

.decision-option .fact-list{display:grid;grid-template-columns:1fr 1fr;gap:14px}.decision-option .fact-list>div{margin:0}@media(max-width:700px){.decision-option .fact-list{grid-template-columns:1fr}}

.status-summary{color:var(--muted);font-size:11px;margin-top:5px;max-width:200px}.analysis-steps .current{color:var(--blue);font-weight:600}.analysis-steps .current>span{background:var(--blue-light)}.workflow-next{font-size:12px;font-weight:600;color:var(--ink);margin-top:10px}

.timeline-report{white-space:normal;overflow-wrap:anywhere}.timeline-report summary{cursor:pointer;color:var(--blue);font-weight:600;padding:3px 0}.timeline-report[open] summary{margin-bottom:15px}.timeline-report .report{padding:0;display:grid;gap:16px}.timeline-report ul{margin:8px 0;padding-left:20px}.timeline-report .text{white-space:pre-wrap}
